play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9685135107
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to expire before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and complete the login process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app from the store. Once installed, you should be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows withdrawals of a minimum Rs. 100, a higher amount compared to other similar apps. However, bonus earnings cannot be withdrawn and are only redeemable in-game. Withdrawals are only possible for funds earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait time of up to 24 hours. This discrepancy can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from using the bonus amount can be withdrawn by the player. This means the bonus itself is non-withdrawable, but any winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
At play exchange, we prioritize your convenience and security above all. Our platform supports a wide range of deposit and withdrawal methods, including popular credit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions every time. We employ state-of-the-art encryption technologies to safeguard your personal and financial information, allowing you to focus exclusively on enjoying your gaming experience. We understand the importance of security and take every necessary measure to protect your sensitive data. Our platform is designed with multiple levels of encryption, ensuring that your transactions are secure and confidential. We also regularly update our systems to stay ahead of any potential threats, giving you peace of mind when playing on our site. In addition to our robust security measures, we offer a variety of deposit and withdrawal options to suit your needs. Whether you prefer the convenience of credit cards, the speed of electronic wallets, or the anonymity of cryptocurrencies, we have you covered. Our platform is designed to be user-friendly, making it easy to manage your finances and focus on what matters most - your gaming experience. At play exchange, we are committed to providing a secure and enjoyable experience for all our players. We believe that your personal and financial information is sacred, and we take every precaution to protect it. With our advanced security measures and user-friendly platform, you can rest assured that your gaming experience will be nothing short of exceptional.
play exchange is committed to providing exceptional customer satisfaction, with a dedicated team of customer support agents available 24/7, 365 days a year. Our team is always ready to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable experience. In addition to our commitment to customer satisfaction, we also prioritize responsible gaming. We strive to create a safe and welcoming environment for all our players, recognizing that a fun and exciting gaming experience should be accompanied by responsible gaming practices. By joining play exchange today, you'll not only gain access to a wide range of online casino games, but also become part of a community that values player safety and satisfaction. Our goal is to provide a thrilling and engaging experience that will elevate your online gaming adventure to new heights. With our 24/7 support and responsible gaming practices, you can be confident that you're in good hands. So why wait? Join the play exchange community today and start your exciting online gaming journey!